U.S. Department of Justice
Civil Rights Division
Disability Rights Section

 Justice Department Seal

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ADA INFORMATION FROM THE DEPARTMENT OF JUSTICE


The U.S. Department of Justice answers questions about the Americans with Disabilities Act (ADA) and provides free publications by mail and fax through it's ADA Information Line.

ADA Information Line -- 800-514-0301 (Voice) | 800-514-0383 (TDD)

ADA Specialists
For general ADA information and answers to technical questions, call the ADA Information Line on Monday, Tuesday, Wednesday and Friday from 9:30 a.m. until 5:30 p.m. or on Thursday from 12:30 p.m. until 5:30 p.m. (Eastern Time). Service is available in English and Spanish.

Publications by Mail
All publications listed below are available in standard print as well as large print, audiotape, Braille, or computer disk for people with disabilities. Call the ADA Information Line 24-hours a day to order through the automated system.

Publications by Fax
The publications marked with a “Fax” number can be ordered through the automated facsimile system. To order, call the ADA Information Line 24-hours a day and use the fax code listed.

Publications by Internet
All the publications listed below are also available through the Internet at www.usdoj.gov/crt/ada/adahom1.htm or www.ada.gov.

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ADA LEGAL DOCUMENTS

Public Law 101-336. Text of the Americans with Disabilities Act, as enacted July 26, 1990.

ADA Regulation for Title II, as printed in the Federal Register (7/26/91).
The Department of Justice's regulation implementing title II, subtitle A, of the ADA which prohibits discrimination on the basis of disability in the services, programs, and activities provided by State and local governments.

ADA Regulation for Title III, as printed in the Code of Federal Regulations (7/1/94).
The Department of Justice's regulation implementing title III of the ADA, which prohibits discrimination on the basis of disability by businesses and non-profit service agencies.

Title II & III Regulation Amendment Regarding Detectable Warnings, as printed in the Federal Register (11/23/98).
This amendment suspends the requirements for detectable warnings at curb ramps, hazardous vehicle areas, and reflecting pools until July 26, 2001.
red arrow pointing to fax number FAX # 3001


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GENERAL ADA PUBLICATIONS AND INFORMATION

ADA Questions and Answers (HTML) | Acrobat PDF format.
(Spanish, Cambodian, Chinese, Hmong, Japanese, Korean, Laotian, Tagalog and Vietnamese editions available by mail from the ADA Information Line.)
A 31-page booklet giving an overview of the ADA’s requirements affecting employers, businesses, non-profit service agencies, and state and local governments programs, including public transportation. red arrow pointing to fax number FAX # 3106

ADA Information Services.
A 2-page list with the telephone numbers and Internet addresses of Federal agencies and other organizations that provide information and technical assistance to the public about the ADA. red arrow pointing to fax number FAX # 3101

Enforcing the ADA: A Status Report from the Department of Justice.
A quarterly report providing timely information about ADA cases and settlements, building codes that meet ADA accessibility standards, and ADA technical assistance activities. The most current issue of the Status Report is available by Fax. red arrow pointing to fax number FAX # 3102 (for the most current issue)

Enforcing the ADA: Looking Back on a Decade of Progress.
A 41-page special edition of the Department of Justice's quarterly status reports highlighting accomplishments and activities from 1990 through 2000.

Enforcing the ADA: Looking Back on a Decade of Progress - July 2000 (HTML) red dot divider PDF format

A Guide to Disability Rights Laws.
(Spanish, Cambodian, Chinese, Hmong, Japanese, Korean, Laotian, Tagalog, and Vietnamese editions available by mail from the ADA Information Line.)
A 21-page booklet providing a brief description of the ADA, the Telecommunications Act, Fair Housing Act, Air Carrier Access Act, Voting Accessibility for the Elderly and Handicapped Act, National Voter Registration Act, Civil Rights of Institutionalized Persons Act, Individuals with Disabilities in Education Act, Rehabilitation Act, Architectural Barriers Act, and the federal agencies to contact for more information. red arrow pointing to fax number FAX # 3103

A Guide to Disability Rights Laws (HTML) red dot divider Acrobat PDF format

A Guide for People with Disabilities Seeking Employment.
(Spanish edition available by mail from the ADA Information Line.)
A 2-page pamphlet for people with disabilities providing a general explanation of the employment provisions of the ADA and how to file a complaint with the Equal Employment Opportunity Commission. red arrow pointing to fax number FAX # 3108

A Guide for People with Disabilities Seeking Employment (HTML format) red dot divider Acrobat PDF format

Learn About the ADA in Your Local Library.
An 10-page annotated list of 95 ADA publications and one videotape that are available to the public in 15,000 public libraries throughout the country. red arrow pointing to fax number FAX # 3104

Myths and Facts (HTML) | Acrobat PDF format.
(Spanish edition available by mail from the ADA Information Line.)
A 3-page fact sheet dispelling some common misconceptions about the ADA's requirements and implementation. red arrow pointing to fax number FAX # 3105

ADA Mediation Program (HTML) | Acrobat PDF format.
A 6-page publication describing the Department's ADA Mediation Program with examples of successfully mediated cases. red arrow pointing to fax number FAX # 3107


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BUSINESSES AND NON-PROFIT SERVICE PROVIDERS --
TECHNICAL ASSISTANCE MANUALS AND PUBLICATIONS

Title III Technical Assistance Manual (1993) and Supplements.
(Spanish edition available by mail from the ADA Information Line.)
An 83-page manual explaining what businesses and non-profit service agencies must do to ensure access to their goods, services, and facilities. Gives practical examples.

Title III Highlights
(Spanish edition available from the ADA Information Line.)
A 12-page outline of the key requirements of the ADA for businesses and non-profit service agencies. red arrow pointing to fax number FAX # 3200

Accessible Stadiums. A 4-page publication highlighting features that must be accessible in new stadiums including line of sight for wheelchair seating locations. red arrow pointing to fax number FAX # 3201

Accessible Stadiums (TEXT) red dot divider Acrobat PDF format


ADA Guide for Small Businesses.
(Spanish, Cambodian, Chinese, Hmong, Japanese, Korean, Laotian, Tagalog, and Vietnamese editions available by mail from the ADA Information Line.)
A 15-page booklet for businesses that provide goods and services to the public. This publication explains basic ADA requirements, illustrates ways to make facilities accessible, and provides information about tax credits and deductions. red arrow pointing to fax number FAX # 3202

ADA Guide for Small Businesses (HTML) red dot divider Acrobat PDF format (with photos and illustrations)


ADA Tax Incentive Packet for Businsesses (HTML) | Acrobat PDF format
A 13-page packet of information to help businesses understand and take advantage of the tax credit and deduction available for complying with the ADA.
red arrow pointing to fax number FAX # 3203

ADA-TA: A Technical Assistance Update from the Department of Justice. A serial publication that addresses two topics in each issue: "Common Questions" answers questions about ADA requirements; "Design / Details" provides information and illustrations of particular design requirements.


Volume 1: Readily Achievable Barrier Removal and Van-Accessible Parking Spaces red arrow pointing to fax number FAX # 3250

Readily Achievable Barrier Removal and Van-Accessible Parking Spaces (HTML) red dot divider Acrobat PDF format

ADA Business Brief: Restriping Parking Lots | Acrobat PDF format
A 2-page illustrated design guide explaining the number of accessible parking spaces that are required
and the restriping requirements for accessible parking spaces for cars and vans. red arrow pointing to fax number FAX # 3500

ADA Business Brief: Service Animals | Acrobat PDF format
A 1-page publication summarizing the ADA rules on service animals. red arrow pointing to fax number FAX # 3501

ADA Business Brief: Assistance at Gas Stations | Acrobat PDF format
A 1-page publication summarizing the ADA requirements for providing refueling assistance. red arrow pointing to fax number FAX # 3502

How to File a Title III Complaint.
This publication details the procedure for filing a complaint under title III of the ADA. red arrow pointing to fax number FAX # 3206

Questions and Answers: the ADA and Persons with HIV/AIDS (HTML) | Acrobat PDF format.
(Spanish edition available from the ADA Information Line.)
A 16-page publication explaining the requirements of the ADA for employers, businesses and non-profit agencies that serve the public, and State and local governments to avoid discriminating against persons with HIV/AIDS. red arrow pointing to fax number FAX # 3206

Common ADA Errors and Omissions in New Construction and Alterations.
This 13-page document lists a sampling of common accessibility errors or omissions that have been identified through the Department of Justice's ongoing enforcement efforts. The significance of the errors is discussed and references are provided to the requirements of the ADA Standards for Accessible Design.
red arrow pointing to fax number FAX # 3207

Common ADA Errors and Omissions in New Construction and Alterations (HTML) red dot divider Acrobat PDF format

Commonly Asked Questions About Child Care Centers and the Americans with Disabilities Act (HTML) | Acrobat PDF format.
A 13-page publication explaining how the requirements of the ADA apply to Child Care Centers. The document also describes some of the Department of Justice's ongoing enforcement efforts in the child care area and it provides a resource list on sources of information on the ADA. red arrow pointing to fax number FAX # 3209

Commonly Asked Questions About Service Animals.
(Spanish edition available by mail from the ADA Information Line.)
A 4-page publication explaining the requirements of the ADA regarding animals that accompany and provide services for a person with a disability. red arrow pointing to fax number FAX # 3204

Assistance at Self-Serve Gas Stations.
A 1-page document providing guidance on the ADA and refueling assistance at self-serve gas stations. red arrow pointing to fax number FAX # 3210

Assistance at Self-Serve Gas Stations (HTML) red dot divider Acrobat PDF format

Common ADA Problems at Newly Constructed Lodging Facilities.
An 11-page document lists a sampling of common accessibility problems at newly constructed lodging facilities that have been identified through the Department of Justice's ongoing enforcement efforts. red arrow pointing to fax number FAX # 3211

Common ADA Problems at Newly Constructed Lodging Facilities (HTML) red dot divider Acrobat PDF format

Five Steps To Make New Lodging Facilities Comply With The ADA.
A 3-page document highlighting five steps that owners, operators, and franchisors can take to make sure that new lodging facilities comply with the ADA.
red arrow pointing to fax number FAX # 3212

Five Steps To Make New Lodging Facilities Comply With The ADA (HTML) red dot divider Acrobat PDF format

Americans with Disabilities Act Checklist for New Lodging Facilities (HTML) | Acrobat PDF format.
This 34-page checklist is a self-help survey that owners, franchisors, and managers of lodging facilities can use to identify ADA mistakes at their facilities.

Americans with Disabilities Act Guide for Places of Lodging: Serving Guests Who Are Blind or Who Have Low Vision.
A 12-page publication explaining what hotels, motels, and other places of transient lodging can do to accommodate guests who ae blind or have low vision. red arrow pointing to fax number FAX # 3214

Americans with Disabilities Act Guide for Places of Lodging: Serving Guests Who Are Blind or Who Have Low Vision (HTML) red dot divider Acrobat PDF format


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STATE AND LOCAL GOVERNMENTS --
TECHNICAL ASSISTANCE MANUALS AND PUBLICATIONS

Title II Technical Assistance Manual (1993) and Supplements.
(Spanish edition available by mail from the ADA Information Line.)
A 30-page manual that explains in lay terms what State and local governments must do to ensure that their services, programs, and activities are provided to the public in a nondiscriminatory manner. Many examples are provided for practical guidance.

Title II Highlights. | Acrobat PDF format.
(Spanish edition available by mail from the ADA Information Line.)
An 8-page outline of the key requirements of the ADA for State and local governments. red arrow pointing to fax number FAX # 3300

ADA Guide for Small Towns.
A 21-page guide that presents an informal overview of some basic ADA requirements and provides cost-effective tips on how small towns can comply with the ADA. red arrow pointing to fax number FAX # 3307

ADA Guide for Small Towns (HTML) red dot divider Acrobat PDF format

The ADA and City Governments: Common Problems.
A 9-page document that contains a sampling of common problems shared by city governments of all sizes, provides examples of common deficiencies and explains how these problems affect persons with disabilities. red arrow pointing to fax number FAX # 3308

The ADA and City Governments: Common Problems (HTML) red dot divider Acrobat PDF format

Accessible Stadiums.
A 4-page publication highlighting features that must be accessible in new stadiums and providing guidance on line of sight for wheelchair seating locations. red arrow pointing to fax number FAX # 3201

Accessible Stadiums (HTML) red dot divider Acrobat PDF format

ADA-TA: A Technical Assistance Update from the Department of Justice.
A serial publication that addresses two topics in each issue: "Common Questions" answers questions about ADA requirements; "Design Details" provides information and illustrations of particular design requirements.


Volume 1: Readily Achievable Barrier Removal and Van-Accessible Parking Spaces red arrow pointing to fax number FAX # 3250

Volume 1: Readily Achievable Barrier Removal and Van-Accessible Parking Spaces (HTML) red dot divider Acrobat PDF format

Commonly Asked Questions About the ADA and Law Enforcement (HTML) | Acrobat PDF format
A 13-page publication providing information for law enforcement agencies in a simple question and answer format. red arrow pointing to fax number FAX # 3301

 Questions and Answers: The ADA and Hiring Police Officers.
A 5-page publication providing information on ADA requirements for interviewing and hiring police officers. red arrow pointing to fax number FAX # 3302

Commonly Asked Questions About Title II of the ADA (HTML) | Acrobat PDF format
(Spanish edition available by mail from the ADA Information Line.)
A 6-page fact sheet explaining the requirements of the ADA for State and local governments. red arrow pointing to fax number FAX # 3303

Access for 9-1-1 and Telephone Emergency Services Under the American with Disabilities Act.
A 10-page publication explaining the requirements for direct, equal access to 9-1-1 for persons who use teletypewriters (TTYs). red arrow pointing to fax number FAX # 3304

Access for 9-1-1 and Telephone Emergency Services Under the American with Disabilities Act (HTML) red dot divider Acrobat PDF format

Questions and Answers: the ADA and Persons with HIV/AIDS (HTML) | Acrobat PDF format.
(Spanish edition available by mail from the ADA Information Line.)
A 16-page publication explaining the requirements of the ADA for employers, businesses and non-profit agencies that serve the public, and State and local governments to avoid discriminating against persons with HIV/AIDS. red arrow pointing to fax numberFAX # 3206

Common ADA Errors and Omissions in New Construction and Alterations.
This 13-page document lists a sampling of common accessibility errors or omissions that have been identified through the Department of Justice's ongoing enforcement efforts. The significance of the errors is discussed and references are provided to the requirements of the ADA Standards for Accessible Design. red arrow pointing to fax numberFAX # 3207

Common ADA Errors and Omissions in New Construction and Alterations (HTML) red dot divider Acrobat PDF format

ADA Design Guide 1 - Restriping Parking Lots.
A 2-page illustrated design guide explaining the number of accessible parking spaces that are required and the restriping requirements for accessible parking spaces for cars and van-accessible parking spaces. red arrow pointing to fax number FAX # 3208

ADA Design Guide 1 - Restriping Parking Lots (HTML) red dot divider Acrobat PDF format


Commonly Asked Questions About Child Care Centers and the Americans with Disabilities Act (HTML) | Acrobat PDF format.
A 13-page publication explaining how the requirements of the ADA apply to Child Care Centers. The document also describes some of the Department of Justice's ongoing enforcement efforts in the child care area and it provides a resource list on sources of information on the ADA.red arrow pointing to fax number FAX # 3209

Title II Complaint Form (HTML) | Acrobat PDF format. Standard form for filing a complaint under title II of the ADA or section 504 of the Rehabilitation Act of 1973. red arrow pointing to fax number FAX # 3306

 

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last updated November 2002